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Hotel marketing agency · New Delhi · Pan-India

A hotel marketing agency built for Indian hospitality.

Concierge Collective is a full-service hotel marketing agency in India. We run the content, social media, PR, events, website and influencer work for hotels, resorts and travel brands — one team, one brief, one point of contact, from our base in New Delhi.

01 — Why hotels hire us

Marketing that fills rooms, not just feeds.

Most hotel marketing in India is either an OTA commission bill or a freelancer posting reels. We sit in the gap — a proper agency that understands how a hotel actually sells.

Hotels and resorts do not need more marketing. They need marketing that is tied to occupancy, average rate and the season they are about to walk into. That is what a hospitality-only agency gives you: we already know what a travel agent in Delhi wants to hear in May, why a Goa property's Instagram should look different in monsoon, and which OTA listing details quietly kill conversion.

Concierge Collective was set up so a hotel never has to brief five vendors. Content, social media, PR, events, website design and influencer marketing all sit under one roof, run by one team that already knows your property, your rate card and your target markets. When your launch needs a press push, a trade evening, a landing page and a creator trip in the same fortnight, nobody is waiting on nobody.

We work with independent hotels, boutique and heritage properties, resorts, wellness retreats and international resorts that want to reach the Indian traveller and the Indian travel trade. Our base is New Delhi, our reach is pan-India, and our roadshows have already taken a Maldives resort to the trade in Delhi and Mumbai.

If you are comparing hotel marketing agencies in India, ask each one the same three questions: who actually does the work, how fast do they turn a request around, and can they show the event, the press and the content — not just the slide deck. We are happy to answer all three in a thirty-minute call.

What working with us looks like. A monthly content calendar that is planned around your seasons and offers. Social channels run daily, with reels shot on property. Creatives for paid campaigns, festive offers, wedding season and corporate packages. A press plan with real media outreach. Trade evenings and roadshows when you need to meet agents face to face. And a client portal where you can see every project, approval and deliverable live — no chasing on WhatsApp.

Recent work. In May 2026 we designed and ran the Madifushi Private Island roadshow — 'The Madifushi Soirée' — for India's travel trade in New Delhi and Mumbai, handling the invite design, guest curation, venue, branding, on-ground management and post-event reporting. It was covered by the travel trade press. That is the standard every project gets.

Who this is for. Hotel owners and general managers who want one accountable partner. Sales and marketing heads who need execution capacity, not another strategy deck. Resort groups entering the Indian market who need a Delhi-based team that already knows the trade.

02 — What's included

Everything a hotel needs to be seen and booked.

Pick the pillars you need or take the whole roof. Every engagement is scoped to your property and your season.

/ 01

Content & social media

Daily management of Instagram, LinkedIn and Facebook with reels, stills and copy shot and written for your property.

  • Monthly content calendars
  • Reels shot on property
  • Festive, wedding & corporate creatives
  • Paid campaign creative
/ 02

PR & activations

Press outreach, launch and relaunch campaigns, travel trade PR and reputation support that lands in the right publications.

  • Media outreach & press releases
  • Launch & relaunch campaigns
  • Travel trade PR
  • Crisis & reputation support
/ 03

Events & roadshows

Trade evenings, agent appreciation nights, multi-city roadshows and brand activations run end to end.

  • Invite design & RSVP
  • Agent & guest list curation
  • Venue, fabrication, décor
  • ROI reporting after the event
/ 04

Website & landing pages

Luxury-first hotel websites and campaign landing pages built to convert lookers into direct bookings.

  • Design direction & copy
  • Launch landing pages
  • Mobile-first layouts
  • Refresh & redesign
/ 05

Influencer marketing

Creator programmes sourced, briefed and measured against bookings, not vanity reach.

  • Creator sourcing & vetting
  • Briefs & usage rights
  • Paid partnerships
  • Performance reporting
/ 06

Strategy & reporting

A quarterly plan tied to your occupancy targets, with monthly reporting on what moved and what did not.

  • Seasonal marketing plan
  • Monthly performance review
  • Live client portal
03 — How it works

Simple, by design.

Four steps from first call to work in market. No retainers before you have seen a plan.

01

Discovery call

Thirty minutes on your property, your seasons, your target markets and what has not worked so far.

02

Plan & scope

A written plan with the pillars you need, timelines and a clear monthly or project fee. You approve before anything starts.

03

Production

Content shoots, press outreach, event build-outs and web work run by the same team that planned it.

04

Report & refine

Monthly reporting against the plan, visible in your client portal, with the next month adjusted to what the numbers say.

04 — Questions

Questions hoteliers ask us.

What does a hotel marketing agency in India actually do?

A hospitality-focused agency plans and runs the marketing a hotel needs to sell rooms: content and social media, PR and press, events and trade roadshows, the website and landing pages, influencer campaigns and paid creative. At Concierge Collective all of that is handled by one team, so the work stays consistent and fast.

How much does hotel marketing cost in India?

It depends on the pillars you need and the size of the property. We scope every engagement in writing after a discovery call, as a monthly retainer for ongoing content and PR or a fixed project fee for events, launches and websites. There is no charge for the first call and the plan.

Do you only work with hotels in Delhi?

No. We are based in New Delhi and work with hotels and resorts across India, as well as international resorts that want to reach Indian travellers and the Indian travel trade. Our roadshows have run in Delhi and Mumbai, and content shoots happen on property wherever you are.

Can you help a hotel reduce its dependence on OTAs?

Yes. Direct bookings grow when the website converts, the offers are visible on your own channels, and your reputation is managed. We work on all three, and we write about it regularly in our journal — see the guide to increasing direct bookings.

How quickly can you start?

Ongoing content and social work usually starts within two weeks of the plan being approved. Events and roadshows need six to ten weeks of lead time depending on the cities. Launches and relaunches are planned on a countdown, ideally starting six months out.

Who will actually work on my account?

The founder, Kashish Rawat, leads every account, supported by our in-house content, design and event team. You are never handed to a junior after the pitch.

05 — From the journal

Further reading.

Practical guides from the Concierge Collective journal, written for Indian hotels and resorts.

Tell us about your property.

One call, one plan, one team. Based in New Delhi, working with hotels and resorts across India.

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